Use [email protected] to contact the editorial team about this website. You can write to us to flag a factual error, suggest a correction or update to an article, ask a question about our content, or discuss a potential editorial collaboration.
Please include the page title or URL and a clear description of the issue. For a correction, it helps to identify the statement in question and provide a reliable source where possible. Please do not send payment details, passwords, identity documents or other sensitive personal information by email.
We review messages as time allows. No response time is guaranteed, and we may not be able to reply to every enquiry. We can consider feedback about our published material, but we cannot resolve casino account, payment, bonus or withdrawal disputes, and we do not act as a casino operator or regulator.
Information on this site should not be treated as confirmation that a gambling site is licensed or safe to use in the UK. Before depositing, check the operator and licence number on the UK Gambling Commission’s public register. A site’s non-GamStop status does not establish that it is authorised to serve UK customers. People using offshore platforms do so at their own discretion and may not have access to UK-specific consumer protections or dispute resolution services. Do not assume UKGC protections, approved dispute routes or GAMSTOP participation without an identifiable licence entry for the relevant operator.
If your question relates to gambling addiction or harm, please do not write to us for support. Contact a specialist gambling-harm help service instead, and see our Responsible Gambling page for further guidance.